Sales Agent mode activated.
Customer has been selected successfully.

Oops! Page not found

We could not find the page you requested.
This could be because:

  • There's a typo in the address or link
  • The page no longer exists or the product is no longer available
  • There's been a technical fault.

If you need more information, please contact us.

Aqua Rug Recall

PRODUCT SAFETY RECALL

 

Aqua Rug is designed to provide a non-slip surface for use in a bath or shower. The product was sold between 1st June 2013 and 29 September 2014, mainly through Global Shop Direct online shop but also major retailers as Big W and Target.

 

PROBLEM:

Despite rigorous testing to ensure that the product meets appropriate standards for slip resistance, it has been found that, if all four suction cups are not pressed down as set out in the instructions, the mat may not securely attach to the surface of the bath or shower. The newly redesigned Aqua Rug has 16 suction cups, increasing the likelihood of the rug being effectively secured.

 

DEFECT:

There is potential for all four suction cups to not be securely suctioned to the surface of the bath or shower.

 

HAZARD:

If the rug is not secured correctly, there is the potential for the customer to slip and be injured.

 

ACTION REQUIRED:

Global Shop Direct advises consumers to:

1. Cease using the item immediately

2. Contact 1300 137 598 or email aquarugrecall@globalshopdirect.com.au to confirm if you have purchased the affected product

3. After confirmation, cut the rug into 4 pieces to prevent reuse

4. Email or post a photograph of the cut up rug that clearly shows the four suction cups to Global Shop Direct with your full name and postal address to: aquarugrecall@globalshopdirect.com.au or Global Shop Direct - Reply Paid Box 6045, Chullora NSW 1045. Global Shop Direct will send you a redesigned Aqua Rug featuring 16 suction cups at no charge.

 

For further information

Contact Global Shop Direct on 1300 137 598 or www.recalls.gov.au for Australian Product Recall Information.


  1. Miracle Chef Air Fryer Oven Deluxe
  2. Miracle Beauty Light
  3. Show all results
Information
Message goes here.
OK