Returns

Satisfaction Guarantee

Purchase any product from Global Shop Direct and try it in the comfort of your own home for 30 days. If for whatever reason you're not completely satisfied within that 30 day period you can return it and receive a refund of any payments made (excluding postage and handling) and we will cease any further billing.

Please check the date on your invoice sent with your order to ensure that you are within this period. Unfortunately we cannot accept returns outside this period.

To return your product, please contact our Customer Service team on 1300 137 598 to obtain a Return Authorisation Number. You'll be given an address for you to mail your goods to. Goods must be returned in its original packaging and in good condition. Goods that do not meet this criteria may not be eligible for a refund.

After you've returned your product please allow up to 28 days for your refund to be issued. If the item did not comply with our return policy you'll be contacted.

If you have any further questions please contact our Customer Service team on 1300 137 598.